Configure Activity Score

Configuring a custom activity score gives you the flexibility to define what ‘intent’ looks like for your company by assigning scores to activities based on the importance of each. Whether it's reviewing docs, code interactions, product login - you can decide which is the key activity for you and assign a score accordingly.

Before we get into how you can configure custom activity score - here are few things to note:

• Activity score is accessible only to users with ADMIN role

• A custom activity score is configured at the account and developer level based on the activity type

Step 1: Click on ‘Configurations’ under the settings section in the navigation panel

Step 2: Under activity score card, click on ‘configure’

Step 3: Next, click on ‘Configure your model’

Configuring the score

1. Types of activity you can score

You can assign scores to the following types of activities

• Github - Owned repository, competitor repository, and complementary repository

• Documentations - Docs review, copied content

• Product - Login, Screen visited, copied content

• Website - Viewed pages, copied content

• Form & code interactions - Forms (form sign-up), Code interactions (Installation initiated, command executed)

• Communities - Slack, LinkedIn

Note:

• You can define scores for only those activities you’ve set up tracking for. This excludes telemetry and product API.

• You can also define scores for key pages in documentations, product and website

2. How scores are calculated:

• How Reo.Dev’s AI-powered model calculates activity score: We use an AI-powered scoring engine to calculate activity score that is based on the following four parameters:

  • Engagement – What type of activity occured? (e.g. GitHub star, issue opened, doc visit)

  • Intensity – How many developers from the same account were involved?

  • Frequency – How often have these activities occurred?

  • Recency – How recently did the activity occur?

• Calculating custom activity score: Your custom activity score influences how Reo.Dev’s AI-powered scores accounts and developers overall.

While our scoring engine uses multiple parameters for scoring - you can assign scores on a scale of 0-10 to every activity based on it’s importance or how strongly it indicates buying intent.

For eg - if a specific activity like doc review is a high-intent signal for you - you can give it a higher score. Or if there is a specific key page that is a strong indicator of actual interest - you can set a higher score for that key page. Our model accounts for these scores while calculating the overall activity score.

Similarly, for activities that are not important - you can choose to set the score lower or even to 0 if you want to completely exclude that activity. This will ensure that the overall activity score doesn’t include these specific activities.

Overall, define the scores based on - which activities signal real buying intent.

3. Deploying the score:

Once you’ve defined all your scores - click on generate preview.

This gives you a visual representation of distribution of accounts and developers on the scale 0-100.

Note: This preview is only for a sample set. You can use this to make sure your scores aren’t skewed and you’re not over-indexing any particular activity.

Once you’ve set up the scores, click on ‘save and deploy’ - this will recalculate the overall activity score on the account and developer level.

Quick Note: It can take upto 24 hours for the updated score to reflect.

In case you leave the page without clicking on save and deploy - all the changes will be lost.

Lastly, you'll also see a 'Deploy Default' option within the save and deploy drop-down. Selecting the 'Deploy Default' option allows you to use Reo.Dev’s pre-configured activity scoring model.

If you have any questions or need help with configuring the activity score - feel free to reach out to us at [e-mail] or contact your account manager directly.