Resolving Caching Issues in Reo.Dev

If you're experiencing issues with the Reo.Dev web application due to caching, follow the steps below to clear cached data and restore functionality. This guide provides a step-by-step method using Developer Tools in your browser.

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Steps to Resolve Caching Issues

1. Access Reo.Dev Web Application

• Open your browser and go to: https://web.reo.dev/login.

2. Open Developer Tools

• Right-click anywhere on the page and select Inspect.

• This will open the Developer Tools Panel.

3. Clear Local Storage

• In the Developer Tools Panel, go to the Application tab.

• In the left panel, expand Local Storage by clicking the arrow icon.

• Right-click on https://web.reo.dev and select Clear.

4. Clear Session Storage

• In the left panel, expand Session Storage.

• Right-click on https://web.reo.dev and select Clear.

5. Refresh the Browser

• Close the Developer Tools Panel.

• Refresh the page.

• The Submit button should now be active.

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Troubleshooting

Issue	Solution
Submit button is still inactive	Ensure all storage (Local & Session) has been cleared and refresh again.
Page still not updating	Try opening the site in an incognito/private window.
Persistent caching issues	Clear browser cookies and cache or try a different browser.

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Additional Notes

• These steps are applicable to Google Chrome, Edge, and other Chromium-based browsers.

• If using Firefox, follow similar steps under Storage Inspector in Developer Tools.

If you need assistance with the implementation, contact your Customer Success Manager via the Slack channel or email us at [email protected]