# Why Can't I Find My Account in the Dashboard Search Bar?
If you are unable to locate an account in the search bar, here are a few reasons why this might be happening and how to resolve it:
### **1. Customer Fit Score Filter**
By default, Reo.Dev filters accounts that have a **Strong** or **Moderate** ICP Fit Score.
* If the account you are searching for is marked as **Weak**, it may not be visible in the default view.
* To resolve this, either **remove the ICP Fit Score filter** or **check "Weak" as well** in the filters panel.
**Can I Change the Default ICP Fit Score Filter?**
**No**, as of now, Reo.Dev does not allow modifications to this default setting. The **ICP Fit Score filter** will always apply **Strong and Moderate** by default.
***
### **2. Last Activity Date Filter**
Reo.Dev automatically filters accounts based on **the last 30 days of developer activity**.
* If the account has not had activity in the last 30 days, it may not appear.
* Try adjusting the **Active in filter** to a longer timeframe, such as **All Time**, to increase the visibility of older accounts.
**Can I Change the Default 30-Day Last Activity Filter?**
**No**, this setting cannot be modified at the moment. Every segment created in the **Accounts Panel** will have the **Last Activity Date** filter set to **30 days by default**.
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### **3. Account Segment Selection**
You may be searching within an **account segment** that does not include the account you're looking for.
* Switch the **Segment Filter** to **"All Accounts"** from the dropdown to ensure you're searching across all available accounts.
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### **4. Incorrect Search Input or Deleted Account**
* Double-check the **spelling** of the company name to ensure there are no typos.
* If the account was recently **trashed or deleted**, it will no longer appear in the search.
* Ask your team if someone has deleted the account.
* You can check our guide on [Managing Account and Contact Limits](broken://pages/iIXLUOage7UhHGxr4deW) for information on how accounts are deleted.
***
### **Still Need Help?**
If you've followed all these steps and still cannot find the account, reach out to your **Reo.Dev account manager** or email us at
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