Reo.Dev Chrome Plugin

Reo’s chrome plugin brings Reo.Dev’s developer intelligence right into your CRM and any company website. Using this plugin you can easily access key account insights, developer activity data, de-anonymized developers and even find technical decision makers directly from your CRM or any company website, without switching tabs.

Installing the chrome plugin

To use the Chrome extension, you need to have a Reo.Dev account.

1. Open the chrome web store from here

2. Click on ‘add to chrome’ to install the extension.

Note: Chrome may display a “not trusted by Enhanced Safe Browsing” notice during installation. This is a standard message for newly published extensions and can be safely ignored.

Using the plugin

Once you’ve installed the plugin you can access it from the extension bar on chrome.

You will also see a floating widget on supported pages (Hubspot, Salesforce, and any company website). Click the widget to access Reo.Dev insights directly.

Note: Currently, the extension supports viewing Reo insights from Hubspot, Salesforce and any company Website.

CRM

From a Company/Account Page

1. Overview: This includes company name, firmographic details, developer funnel stage, and other key insights like Customer fit score, developer activity score, active developers and an overview of all developer activities tracked by Reo.Dev.

1. Timeline: Here you can see the complete log of developer activities. You can further filter activities by activity type (Github, documentation, product, website and others) and Repository type (owned, competition, complimentary).

1. Active devs: View all de-anonymized and active developers here and directly access their contact information.

You can also add developers to your CRM or email sequences directly from here.

1. Prospects: Discover developers and technical buyers that haven’t engaged with your tracked assets yet.

   1. Choose the relevant ones and click on reveal to access their contact IDs.

b. Add all revealed contacts into your CRM or email sequences directly from here.

From a contact page:

1. Insights: View details like developer activity score, first and last and other activities across your tracked sources: Github, website, Communities & more.

1. Timeline: View the entire log of developer activity

1. Add to CRM/sequence - You can directly add contacts to your CRM or email sequences from here.

Company Website Page

1. Overview: This includes company name, firmographic details, developer funnel stage, and other key insights like Customer fit score, developer activity score, active developers and activities including Github actions, documentation visits, product usage and other activities tracked by Reo.

1. Timeline: Here you can see the complete log of developer activities. You can further filter activities by activity type (Github, documentation, product, website and others) and Repository type (owned, competition, complimentary).

1. Active devs: View all de-anonymized developers here. Access their contact information like email ID, LinkedIn profile.

You can also add developers to CRM and email sequences directly from here. Plus, you can click on an individual developer to view their entire activity history.

1. Prospects: Discover developers and technical buyers that haven’t engaged with your tracked assets yet.

   1. Choose the relevant ones and click on reveal to access their contact IDs.

b. Add all revealed contacts into your CRM or email sequences directly from here.

Note: A status indicator appears on the floating widget - giving you instant context on whether an account is tracked on Reo or not:

• Green dot indicates the account is tracked on Reo and data is available.

• Red dot indicates the account is not tracked by Reo

FAQs/Troubleshooting

1. Why can’t I log in to the Chrome Extension?

If you’re experiencing login issues with the Chrome extension, it may be due to corrupted or outdated cookies that interrupt the authentication process. To resolve this, please try clearing your cookies by following either of the below options.

Option 1: Delete all cookies

Important: Clearing cookies may sign you out of websites and remove saved preferences. Proceed only if you’re comfortable with this.

Steps

1. Open Chrome on your computer.

2. Click the More (⋮) icon in the top-right corner → select Delete browsing data.

3. Choose Basic or Advanced and ensure Cookies and other site data is selected.

4. Under Time range, choose:

   • Last hour

   • Last 24 hours

   • Last 7 days

   • Last 4 weeks

   • All time (recommended)

5. Select any additional items you want to delete.

6. Click Delete data to confirm.

Option 2: Delete cookies for a specific website

If you prefer to not delete all cookies, you can remove them only for the affected site.

Steps

1. Open Chrome.

2. Click More (⋮) → Settings.

3. Select Privacy and security → Third-party cookies.

4. Click See all site data and permissions.

5. Use the search bar in the top-right to find the website name.

6. Click Delete (🗑️) next to the site.

7. Confirm by selecting Delete.

Next Steps:

After clearing the cookies, restart the Reo Chrome Extension and try logging in again. If the issue persists, please contact support. To understand Cookies, refer this article: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop

2. Why is a Contact or Account I’m researching not appearing in the Reo Chrome Extension?

If a contact or an account from your CRM is not being detected in the Reo plugin, it is typically due to one of the following reasons: For contacts

Possible Reason	Explanation	What to Check
No recent activity	The contact has no qualifying intent or product activity tracked in Reo.Dev	Check if the contact is already in your Reo.Dev tenant. The Chrome Extension surfaces only those contacts with tracked activity.
Missing email in Reo profile	Reo.Dev identifies contacts primarily through email. If we don’t have an email associated with the profile, we cannot match it.	Ensure the email exists in the contact record on Reo.Dev We’re actively improving our detection capabilities for LinkedIn, so coverage will continue to get better.
Email mismatch	The email of the contact in your CRM does not match the email stored in Reo.Dev Even small variations result in mismatch (e.g., [email protected] vs [email protected]).	Compare the CRM email to the email displayed in Reo.Dev and align them if needed.

For Accounts

Possible Reason
Domain mismatch	Reo.Dev identifies accounts based on domain structure. Different variations are treated as separate accounts. Example: microsoft.com vs microsoft.inc → counted separately.	Verify that the domain used in your CRM matches the domain used in Reo.Dev
No recent account activity	The account currently has no active signals, usage, or intent attributed to it.	Check whether the account exists in your Reo.Dev tenant. Accounts only appear in the Chrome Extension once Reo.Dev has detected activity for them.

Next Steps

If you’ve confirmed the above scenarios and the issue persists:

• Refresh the page and reopen the plugin.

• Contact support with the CRM record link and the expected contact/account so we can assist.