Website Visitor Identification

What is Website Visitor Identification?

A significant % of website traffic are digital "ghosts". They’re visiting key pages, documentations - but not filling up any forms. But that doesn’t rule out the fact that they might be potential leads you don’t know about. That’s where Website Visitor Identification comes in - turning anonymous website visitors into de-anonymized developers.

While traditional analytics tell you what happened (page views, session duration, bounce rates), website visitor identification reveals who's behind those interactions. It's the difference between knowing "someone from San Francisco spent 12 minutes on our pricing page" and discovering "Sarah Chen, Senior Engineering Manager at a Series B fintech startup, explored your API documentation and pricing—twice this week."

So instead of seeing traffic only identified by source, you gain visibility into the actual identified developers browsing your website/documentations.

Why is Website De-anonymization a key part of your GTM engine?

From a passive source to an active lead generation and prioritzation engine -Website Visitor Identification changes the game by de-anonymizing website visitors while they're in-market, not after they're deep into their evaluation and maybe already chosen a competitor.

  • Capture hidden pipeline - When you’re able to identify website visitors - you’re no longer waiting for leads to come to you. You’re pro-actively engaging developers that might be potential prospects.

  • Perfectly timed, contextual outreach - Because you get the full context on which pages the prospect visited - your sales teams can reference this into their outreach instead of shooting out generic/cold emails.

  • Find high-intent prospects before your competitors do - By identifying website visitors early on in their evaluation process, you get first-mover advantage in building relationships with prospects competitors can't even see.

Every developer who checks out your documentation, every decision-maker who downloads your whitepaper, every prospect who's clearly in research mode but hasn't filled out any first-party forms yet —they're all visible now.

How does website visitor identification work?

Reo.Dev’s Website Visitor Identification leverages a sophisticated browser fingerprinting technique and a network of trusted third-party data providers to de-anonymize website visitors.

Here’s how this unfolds:

  • High-Quality Developer Data: Reo.Dev partners with reputable data providers to access a reliable database of developer profiles. This ensures that you’re identifying the most accurate, relevant people with higher confidence, without relying on outdated or generic data.

  • Browser Fingerprinting: As visitors explore your site—whether they're reviewing documentation, checking out features, or engaging with specific content— we use browser fingerprinting (a technology widely adopted by sales intent tools - 6sense, Warmly, Vector, etc.) - to collect unique identifiers from their interaction. These data points are then matched against the trusted the developer data from our data-providers in real-time. If there’s a match, the developer is immediately identified, and you get to see exactly who is behind the visit.

  • Compliance & Security: We prioritize privacy and security by ensuring:

    • We automatically exclude EU + UK - based visitors to ensure GDPR compliance

    • No personal contact information is exposed without proper consent

    • Visitors maintain control over their data through opt-out mechanisms

Configuring Website Visitor Identification on Reo.Dev

Here’s a step-by-step breakdown on how you can control whether you want to enable or disable website visitor identification.

  1. Website Visitor Identification is disabled by default for all customers.

  2. Enabling/Disabling website visitor identification is accessible only to users with ‘ADMIN’ role on Reo.Dev

Step 1: Under settings in the navigation panel, click on 'Configurations'

Step 2: Next, click on configure under the 'Website Visitor Identification' card

Step 3: Here you will see 2 options:

  1. Enable Identification (Recommended): Enabling this means you can view/access website and doc visitors even though they haven’t yet filled out any first party forms.

Once you’ve enabled identification - you can view the identified developer profiles in the following sections on Reo.Dev:

  1. Developer Section

  2. Buyer Section

  3. Account → Active Developers

  4. Account —> Activity Timeline

  5. Account → Prospects → Buyers

  6. Account → Prospects → Developers

This gives sales and marketing teams immediate visibility into high-value anonymous traffic.

  1. Disable Identification: At anytime you can choose to disable website visitor identification by clicking on the ‘disable identification’ option. This ensures that you only see website/doc visitors who have filled out your 1st party forms.

Once you disable this:

  • All existing identified contacts (who have not filled out any forms) are removed from your interface.

Note: In case you re-enable this feature you will be able to see these previously identified contacts again.

  • Contact limits used by identified visitors are credited back to your account

  • The feature can be re-enabled at any time through the same settings section

FAQs

Is Reo.Dev Website Visitor Identification GDPR compliant ?

Yes. Reo.Dev is committed to maintaining compliance with GDPR. We use IP geolocation to ensure EU + UK visitors data is not identified.

We use the current browsing location (via IP address) as the primary factor for identification decisions, regardless of what other information we may have about a person in our database.

So, any visitors with an EU/UK IP address are automatically excluded from the identification processes. And any user can opt out of identification by emailing us at [email protected].

Is Reo.Dev Website Visitor Identification CCPA compliant?

Yes. In accordance with CCPA, users can opt-out of sharing their personal information by emailing [email protected] with a clear request to withdraw consent to share any personal information with third parties. Please be assured that any information shared in the opt-out email will be used solely to process your opt-out request.

Can visitors opt out of being identified?

Yes. We provide multiple opt-out mechanisms:

  • Cookie consent banner: If our script is implemented behind your cookie consent banner and a user doesn’t consent to cookies, our script will not run and we won’t identify those users.

  • Geographic Exclusion: EU/UK-based visitors are automatically excluded regardless of opt-out status

What happens to my data if I disable the feature?

When you disable Website Visitor Identification:

  • All previously identified contacts (who have not filled out a first party form) are permanently removed from your interface.

  • Any website visitor who has filled out a first-party form will be accessible.

  • Contact limits used by identified visitors are credited back to your account

  • New anonymous visitors will not be de-anonymized until you opt back in

Is my visitor identification data secure?

Security is a top priority for all visitor data:

  • Enterprise-Grade Encryption: All data encrypted in transit and at rest

  • SOC 2 Type II certified

  • Access Controls: Role-based permissions and multi-factor authentication

  • Geographic Data Exclusion: EU/UK visitor data is not identified to ensure compliance

How does visitor identification work with ad blockers and privacy browsers?

Privacy tools might eliminate the functionality altogether in few cases like :

  • Browsers that block 3rd part scripts:

  • Cookie consent banner: If our script is implemented behind a cookie consent banner, and user doesn’t consent to cookies, our script will not run and we will not track these visitors.

Is it okay to reach out to de-anonymized visitors?

Yes. It’s similar to reaching out to contacts you’ve obtained from a database like Apollo or LinkedIn. While these individuals haven’t explicitly requested to be contacted, they’ve engaged with your site and documentation. Moreover, Reo.Dev also provides valuable insights into their intent and journey, making your outreach more relevant and informed.

Last updated

Was this helpful?