Admins

Manage and allocate user wallet credits.

Allocating Credits

There are two ways to allocate credits — through Billing & Credits, or directly from the Users section.

From Billings & Credits Section:

Users with Admin roles on Reo.Dev can directly allocate credits to users form the billing and admins section. This is a better option when you want to allocate credits in bulk.

Step 1: Go to Settings > Billing & Credits

Step 2: Under the Credits section, click on ‘Allocate Credits’

Step 3: Enter the number of credits you want to allocate per user.

1. You can choose to allocate credits to all users

1. Or, you can allocate credits to only specific users

In either case, you’ll see a summary of the total number of company credits available, total number of credits allocated and the number of company credits remaining after allocation.

Step 4: Click on Allocate. Users will get an email notifying them on the number of credits allocated to them.

Note: If the amount you're trying to allocate exceeds your available company credits, you'll be prompted to buy more credits. Click on the buy credits button to purchase additional credits. (Here’s a detailed guide on how to buy more credits).

From the Users Section

Use this when you want to allocate credits to a specific user, or allocate different amounts to different people.

Step 1: Go to Settings > Users

Step 2: Search or select the specific user(s) you want to allocate credits to:

If you want to allocate separate number of credits to different users, then:

1. Select a particular user

2. Click on the credits icon under actions or click on the allocate credits button on top

1. Click on allocate credits and enter the number of credits you’d like to allocate. Then, click on ✓ to allocate the credits.

Note: In case a user has requested credits before - you’ll be able to see the requests the specific user has requested previously in the pop-up.

For every user you can also see a history of the previous credit usage.

If you want to allocate same credits to all users - multi-selects users and then click on allocate credits. Follow the same steps as above to allocate credits to all users

Note: If a user is deleted, the number of unused credits are reimbursed to the company credits.

Managing Credit Requests

When a user submits a credit request, all admins are notified by email. Here's how you can approve/reject them:

Step 1: Go to Settings > Billing & Credits

Step 2: Under the Credits Section, click on ‘Manage Requests’

Step 3: You’ll see 3 sections here:

1. Pending - This shows all the pending credit requests raised by users. You can see which users have requested how many credits.

   

   1. Click ✓ to approve. When approving, you can adjust the amount before confirming. Then, click on Approve.

   

b. Click on the X to reject the credit requests.

c. Use Approve All or Reject All to action everything in bulk.

In this section you can also see the total number of company credits available, the number of credits requested, and the number of company credits remaining if you approve all the requests.

1. Approved - In this tab, you can see the history of all the credits approved. You can see the user, number of credits approved, and who approved it.

c. Rejected - In this tab, you can see the history of all the credits rejected. You can see the user, number of credits rejected, and who rejected it.

On the left navigation panel - you can access the limits & credits. For any pending requests a badge will appear on limits & credits. Simply click on it to view all pending requests.