> For the complete documentation index, see [llms.txt](https://docs.reo.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reo.dev/faqs-and-troubleshooting/resolving-caching-issues-in-reo.dev.md).

# Resolving Caching Issues in Reo.Dev

If you're experiencing issues with the Reo.Dev web application due to caching, follow the steps below to clear cached data and restore functionality. This guide provides a step-by-step method using Developer Tools in your browser.

***

### **Steps to Resolve Caching Issues**

#### **1. Access Reo.Dev Web Application**

* Open your browser and go to: <https://web.reo.dev/login>.

![](https://2705882080-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx46P5sAHxDG7PqOdVLxI%2Fuploads%2FyMKqUe0Kpjll2JXZAash%2FScreenshot%202026-03-18%20at%2011.54.18%20AM.png?alt=media\&token=dcd1ab35-c202-4e7c-8d46-ff18f22c8beb)

#### **2. Open Developer Tools**

* Right-click anywhere on the page and select **Inspect**.
* This will open the **Developer Tools Panel**.

#### **3. Clear Local Storage**

* In the Developer Tools Panel, go to the **Application** tab.

![](https://usercontent.us.prod.clueso.io/d06f019c-da0b-4d5b-9fdd-9630e7fd5d0f/e5359522-8649-4211-93c9-af1cf52a0355/2a212454-a0fa-4d92-9f8e-5f94aadcee30/images/c723d84f-4d1a-4c52-b0ba-9ac647e02473.png)

* In the left panel, expand **Local Storage** by clicking the arrow icon.
* Right-click on `https://web.reo.dev` and select **Clear**.

![](https://usercontent.us.prod.clueso.io/d06f019c-da0b-4d5b-9fdd-9630e7fd5d0f/e5359522-8649-4211-93c9-af1cf52a0355/2a212454-a0fa-4d92-9f8e-5f94aadcee30/images/95157686-6d95-4a30-a279-5977401008d4.png)

#### **4. Clear Session Storage**

* In the left panel, expand **Session Storage**.
* Right-click on `https://web.reo.dev` and select **Clear**.

![](https://usercontent.us.prod.clueso.io/d06f019c-da0b-4d5b-9fdd-9630e7fd5d0f/e5359522-8649-4211-93c9-af1cf52a0355/2a212454-a0fa-4d92-9f8e-5f94aadcee30/images/e8892412-25cb-4865-9461-ec9af0e2ec44.png)

#### **5. Refresh the Browser**

* Close the Developer Tools Panel.
* Refresh the page.
* The **Submit** button should now be active.

***

### **Troubleshooting**

| Issue                           | Solution                                                                 |
| ------------------------------- | ------------------------------------------------------------------------ |
| Submit button is still inactive | Ensure all storage (Local & Session) has been cleared and refresh again. |
| Page still not updating         | Try opening the site in an incognito/private window.                     |
| Persistent caching issues       | Clear browser cookies and cache or try a different browser.              |

***

### **Additional Notes**

* These steps are applicable to **Google Chrome, Edge, and other Chromium-based browsers**.
* If using **Firefox**, follow similar steps under **Storage Inspector** in Developer Tools.

If you need assistance with the implementation, contact your **Customer Success Manager** via the Slack channel or email us at [**support@reo.dev**](mailto:support@reo.dev)


---

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