> For the complete documentation index, see [llms.txt](https://docs.reo.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reo.dev/faqs-and-troubleshooting.md).

# FAQs and Troubleshooting

Quick answers to common questions and fixes for issues across Reo, organized by topic so you can jump straight to what you need.

### CRM Integration

#### 1.  Import from CRM (bringing CRM accounts into Reo)

* [Things to know before and after you import accounts from CRM](/faqs-and-troubleshooting/things-to-know-about-importing-from-crm.md)

#### 2.  Sync to CRM (sending Reo data to your CRM)

* [How to Sync a Segment to Salesforce/HubSpot?](https://docs.reo.dev/faqs-troubleshooting/how-to-sync-a-segment-to-crm)
* [Why Is the 'Sync to CRM' Button Greyed Out?](https://docs.reo.dev/faqs-troubleshooting/why-is-the-sync-to-crm-button-greyed-out)
* [I Synced My Accounts, But They Are Not Showing in My CRM – What to Do?](https://docs.reo.dev/faqs-troubleshooting/i-synced-my-accounts-but-they-are-not-showing-in-my-crm-what-to-do)
* [Why Am I Seeing More Accounts in CRM Than I Synced?](https://docs.reo.dev/faqs-troubleshooting/why-am-i-seeing-more-accounts-in-crm-than-i-synced)
* [CRM Contact Sync Troubleshooting Guide](https://docs.reo.dev/faqs-troubleshooting/crm-contact-sync-troubleshooting-guide)

### Segments & Filtering

* [How to Exclude Competitors from My Segments in Reo.Dev?](https://docs.reo.dev/faqs-troubleshooting/how-to-exclude-competitors-from-my-segments-in-reo.dev)

### Account Data & Scoring

* [Why Can't I Find My Account in the Dashboard Search Bar?](https://docs.reo.dev/faqs-troubleshooting/why-cant-i-find-my-account-in-the-dashboard-search-bar)
* [Understanding Score Discrepancies Between Account and Developer Activity Score](https://docs.reo.dev/faqs-troubleshooting/understanding-score-discrepancies-between-account-and-developer-activity-score)
* [Resolving Caching Issues in Reo.Dev](https://docs.reo.dev/faqs-troubleshooting/resolving-caching-issues-in-reo.dev)

### Credits & Pricing

* [Reo.Dev Credit-Based Pricing: FAQs](https://docs.reo.dev/faqs-troubleshooting/reo.dev-credit-based-pricing-faqs)

### Chrome Extension

* [Why is a Contact or Account I'm researching not appearing in the Reo Chrome Extension?](https://docs.reo.dev/faqs-troubleshooting/why-is-a-contact-or-account-im-researching-not-appearing-in-the-reo-chrome-extension)
* [Why can't I log into the Reo Chrome Extension?](https://docs.reo.dev/faqs-troubleshooting/why-cant-i-log-in-to-reos-chrome-extension)

### Outreach & Deliverability

* [How to Ensure Better Email Deliverability Rates?](https://docs.reo.dev/faqs-troubleshooting/how-to-ensure-better-email-deliverability-rates)

### Gateway Availability and SLA

* [Things to know about gateway availability and SLA](https://docs.reo.dev/~/revisions/CBft97pr7Q1KpU4KFthF/faqs-and-troubleshooting/things-to-know-about-gateway-availability-and-sla)


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