> For the complete documentation index, see [llms.txt](https://docs.reo.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.reo.dev/accounts/how-to-set-up-notification-alerts-for-accounts-developers-and-segments-in-reo.dev.md).

# How to Set Up Notification Alerts for Accounts, Developers & Segments in Reo.Dev

Stay on top of high-intent activity across accounts and developers with real-time alerts — delivered via Slack or email. Reo.Dev allows you to configure alert types and channels, and control them at three levels: **accounts, developer profiles**, and **segments**.

***

### Overview: Where Alerts Can Be Set

Reo.Dev supports notifications across three key levels:

| **Level**           | **Description**                                                           |
| ------------------- | ------------------------------------------------------------------------- |
| **Account-level**   | Receive alerts when activity is detected for a specific account           |
| **Developer-level** | Receive alerts when activity is detected for a specific developer profile |
| **Segment-level**   | Receive alerts for any account or developer inside selected segments      |

{% hint style="info" %}
**Note**: Segment-level alerts are only available for **Account** and **Developer** segments. **Buyer segments are not supported** for alerts.
{% endhint %}

***

### Step 1: Configure Notification Preferences (Global Setup)

Before enabling alerts at any level, set your notification preferences first.

1. Go to **Settings → Configurations**
2. Click **Configure** on the **Notification Settings** card

<figure><img src="https://2705882080-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx46P5sAHxDG7PqOdVLxI%2Fuploads%2FMNfwIBMsSG0LlQ9B84nK%2Fimage.png?alt=media&amp;token=df3bfff0-4400-4071-88b5-350088da4f07" alt=""><figcaption></figcaption></figure>

***

3. **Set Channel Preferences:**&#x20;

Choose your notification channel(s):

* **Email**: Turn on the toggle to receive alerts via email
* **Slack**:
  * **Send as Direct Message** — alerts go to your personal Slack inbox
  * **Send to Slack Channel** — choose one shared channel across your team to receive all alerts from Reo.Dev

<figure><img src="https://2705882080-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx46P5sAHxDG7PqOdVLxI%2Fuploads%2FOcgbws2k3tC9bZtgPI94%2Fimage.png?alt=media&amp;token=29dd8ada-d68b-4037-8449-76aa44b33988" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Slack channel alerts are shared across all users** in the workspace (only one channel can be selected). Slack DMs and all account/developer/segment alert toggles are user-specific.
{% endhint %}

4. **Set Activity Preferences:**&#x20;

Choose the activities that should trigger alerts:

* GitHub (Stars, Forks, Issues Created, Comments)
* Documentation Activity (Docs Review, Installation Initiated, Command Executed)
* Website Activity (Page Visits, Key Page Visits)
* Product Activity (Product Login)

Once saved, these preferences control what activity alerts you receive and where

<figure><img src="https://2705882080-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx46P5sAHxDG7PqOdVLxI%2Fuploads%2Fyzh8g7bY72Y2A51Hd3dl%2Fimage.png?alt=media&amp;token=b236548a-c9e7-42df-a0cb-70970a341ec1" alt=""><figcaption></figcaption></figure>

### Step 2: Enable Alerts for Accounts/Developers/Segments

Once your global settings are configured, alerts can be turned on for specific accounts, developers and segments.&#x20;

***

#### 1) Account-Level Alerts

To get notified about specific account activity:

1. Go to the **Accounts** Dashboard
2. Click on the account&#x20;
3. Click on **Enable Alerts**&#x20;

<figure><img src="https://2705882080-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx46P5sAHxDG7PqOdVLxI%2Fuploads%2Ffdb2Mb1UTuxshWaSlyPg%2Fimage.png?alt=media&amp;token=5de2fb8c-7582-4f7f-a703-49ad17099d6a" alt=""><figcaption></figcaption></figure>

***

#### 2) Developer-Level Alerts

To get notified about individual developer activity:

1. Go to the **Developers** Dashboard
2. Select a developer profile
3. Click on **Enable Alerts**&#x20;

<figure><img src="https://2705882080-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx46P5sAHxDG7PqOdVLxI%2Fuploads%2FuCWbPmdQAjFZgzZ2kKhU%2Fimage.png?alt=media&amp;token=075092b5-22e6-4b27-aa4c-cc545f54b685" alt=""><figcaption></figcaption></figure>

***

#### 3) Segment-Level Alerts

Use this to receive activity alerts only for accounts or developers in **specific segments**.

1. Go to the **Segments** Dashboard
2. Find the segment you want to receive alerts for&#x20;
3. Click on the bell icon to enable alerts for this segment

<figure><img src="https://2705882080-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx46P5sAHxDG7PqOdVLxI%2Fuploads%2FN6plkIziTAGQWoQ3aB6r%2Fimage.png?alt=media&amp;token=ef5d2660-0976-47e5-bb99-ba57b137e27d" alt=""><figcaption></figcaption></figure>

***

### Summary: Key Behavior to Remember

| Setting / Behavior                        | Scope                       |
| ----------------------------------------- | --------------------------- |
| **Activity Type Selection**               | User-specific               |
| **Email Alerts Toggle**                   | User-specific               |
| **Slack Direct Messages**                 | User-specific               |
| **Slack Channel Selection**               | **Global** (shared for all) |
| **Alerts Enabled at Account/Dev/Segment** | User-specific               |


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